Dr. Bilal Ismail
Founder
CEO
For practices and labs
One platform for
every optical lab order.
One centralized platform for automated ordering, communication, tracking, payments, lab intelligence and reducing exam walkouts —without juggling portals, spreadsheets, emails, or phone calls.
OrderingQuotesCommunicationTrackingPaymentsIntelligence
LensFlow
Patient
↔ LensFlow
Practice
↔ LensFlow
Lab
↔ LensFlow
LensFlow ↔ Patient
Built for the optical ecosystem.
Patient
Practice
Lab
The problem
Lab ordering is still fragmented.
Practices work with many labs—each with its own portal, catalog, pricing, and status process. Staff stitch it together by hand.
Manual, inconsistent ordering
Staff pick labs and re-enter orders across portals—slow, error-prone, and hard to train.
Scattered status updates
There's no one platform to communicate with labs or patients—progress lives in portals, calls, emails, and notes, so delays and answers get lost.
No clear lab intelligence
Spend, turnaround, remakes, and lab performance stay fragmented—so leaders can't compare or control cost.
Exam walkouts
Patients leave after the exam without buying. Without a quote they can purchase from later, that capture is gone.
The solution
One platform for the whole workflow.
Automated ordering, communication, tracking, payments, and lab intelligence—connected across every practice and lab you work with.
01
Quotes they can buy from later
Give patients a quote before they walk out. They can purchase glasses after they leave the office—so the exam still converts.
02
Order from one place
LensFlow verifies each job and routes it to the right lab—pricing, turnaround, insurance, product fit, and your rules. Staff stop re-entering orders across portals.
03
Communicate and track in one thread
Labs and patients hear from one platform. Status, questions, and updates live on the order—so delays and answers don’t get lost in calls and inboxes.
04
Payments and lab intelligence
Invoices, spend, turnaround, remakes, and lab comparisons in one view—so leaders can compare performance and control cost.
Why LensFlow
What a shared connectivity layer changes.
Four shifts that happen when practices and labs share one place to order, communicate, and track.
Automation
Reduce unnecessary manual workflow.
Connectivity
Bring practice and laboratory systems together.
Visibility
Understand where orders stand.
Experience
Create a better experience for staff and patients.
The product
Every practice–lab order, in one place.
One operational surface across practices and labs—LensFlow verifies and routes orders, then keeps status, communication, payments, and performance in sync.
app.lensflow.io/orders
Order Overview
Riverbend Eyecare · 3 locations
Search orders
Active Orders
148
+12 this week
Completed
1,092
Last 90 days
Average Turnaround
6.4 days
−0.8 vs. prior
Requiring Attention
5
3 delayed · 2 flagged
| Patient | Order # | Laboratory | Submitted | Status | Est. Completion |
|---|---|---|---|---|---|
| Demo Patient — A. Rivera | LF-24817 | Northline Optical Lab | Mar 4 | In Production | Mar 11 |
| Demo Patient — J. Whitfield | LF-24812 | Crescent Lens Works | Mar 4 | Surfacing | Mar 12 |
| Demo Patient — M. Osei | LF-24806 | Northline Optical Lab | Mar 3 | Quality Inspection | Mar 9 |
| Demo Patient — L. Tanaka | LF-24799 | Meridian Optical | Mar 2 | Coating | Mar 10Flagged |
| Demo Patient — S. Brennan | LF-24791 | Crescent Lens Works | Mar 1 | Shipped | Mar 7 |
| Demo Patient — D. Kaur | LF-24784 | Meridian Optical | Feb 28 | Ready for Pickup | Ready |
| Demo Patient — P. Alvarez | LF-24777 | Northline Optical Lab | Feb 27 | Order Review | Mar 13Delayed |
Interactive demo — click Overview, Orders, Messages, Payments, and more. All records are fictional.
Who it's for
Built for both sides of the connection.
Practices and labs—finally linked through LensFlow.
Practices
Connect your practice once and reach every lab you work with—ordering, communication, and payments in one place.
- One hub from your practice to many labs
- Quotes patients can purchase after they leave the office
- One place to communicate with labs and patients
- Payments, spend, and turnaround in one view
Labs
Connect your lab once and receive structured orders from practices on LensFlow—then talk, track, and settle in one thread.
- Cleaner handoffs from any connected practice
- One thread instead of repetitive status calls
- One lab connection to many practices
Meet the Founders
Built by people who understand the problem.
Optical technology has advanced dramatically, but many of the workflows connecting practices, laboratories, and patients remain fragmented. We're building LensFlow to change that.
HS
Hamza Shaikh
Co-Founder
CTO
Dr. Karim Sayani
Co-Founder
Multi-Location Practice Owner
SJ
Salman Jiwani
Co-Founder
Multi-Location Practice Owner
Sign up
Create your LensFlow account.
Join as a practice or lab. We’ll connect you into the LensFlow network.
Request a demo
Want a walkthrough first?
Tell us about your practice or lab and we’ll follow up to show you LensFlow.
What to expect
- A short conversation about your current lab ordering workflow
- A walkthrough of the LensFlow experience
- Clear next steps for signup or partnership
Prefer to jump in?
Skip the demo and create an account above — we’ll still follow up personally.